Contacts

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  • For information about about promotions, services and reservations, you can fill the form on the right or send an e-mail to the reception at infobook@napoleon.it
  • For any type of communication the concierge is available 24 hours a day on the phone and by email at concierge@napoleon.it

We will be happy to answer you as fast as possible.

At what time can we check-in?

Our Staff is at our guests’ disposal 24h for check in.
We guarantee that your room will be ready within 14:00 pm on the day of the arrival.
In case you arrive early, we would be pleased to offer you a complimentary early check in according to availability.
Anyway our Concierge will take care of your luggage, a complimentary breakfast will be available on your arrival (until 10.00 m) and you may have a short rest in our spacious and comfortable lounge.

At what time can we check-out?

We kindly ask our guests to leave their room within 11.00 am.
Ask our Reception if you need a late check out, we will be delighted to welcome your request in accordance with the availability. Lengthening the stay in the room depends of the availability and necessity of the hotel.
It is possible to leave your luggage at the concierge until your departure.

Is the price per room or per person?

The price is per room.

Is breakfast included in the price and what type of breakfast?

Yes, it is included and it is an American buffet beakfast.

Which languages are spoken at the reception?

Italian, English, French, German and Spanish.

How many floors are there in the building and do you have an elevator (lift) in the building?

There are six floors and two lifts.

Is there a restaurant in the Property?

Yes, there is a small nice restaurant in the hotel.

Does the restaurant of the hotel provide menus for special diets, gluten free, with no protein, and so on?

Yes, on request, with advanced booking.

Do the rooms have a terrace/courtyard?

Yes, some of them have a terrace.

Do you have non smoking rooms?

No, all the rooms are non-smoking rooms. Smoking is allowed in the terrace of the rooms, furnished and equipped with awnings and in the roof-terrace on the 6th floor.

Can I connect my computer so that I can surf on the Internet from my room?

Yes, you can, without extra charge

Is there a TV in the rooms? Are there international channels (satellite or cable TV)?

Yes, there is satellite LCD television in all rooms with cable and satellite channels.

Is there a telephone with direct dialing in the rooms?

Yes, there is in all rooms.

Is there air conditioning in the rooms? Is there any extra charge for this?

Yes, there is in all rooms without any extra charge.

Do you have an Internet point in the property?

Yes, we have two free internet points.

Is parking or garage available?

There is a public garage near the property at extra charge.

Where can we rent a car?

At the Termini station or the concierge staff can make reservation for a car rental or for a private car with driver.

Which is the nearest airport?

Ciampino Airport.

Do you have a pickup or shuttle service from and to the airport?

We have a limousine and minibus service on request from Ciampino and Fiumicino Airports and from Civitavecchia Harbor.

Which is the nearest bus-stop?

In front of the hotel.

Which is the nearest railway station?

Termini Station.

Which is the nearest / how far away is / how do we arrive from the underground / subway stop?

Piazza Vittorio Emanuele, just in front of the hotel (Line A stop Vittorio Emanuele).

Are pets welcome?

No, sorry they are not allowed.

Agencies & Companies

Agencies and Companies should indicate their code to benefit from commissioned / preferred rates.

If you have a IATA CODE, please insert it into the booking box to have access to special offers on of our website.

If you do not have a IATA CODE, and you want collaborate with us, please send an email, you will receive your personal access code for preferred and commissioned rates. Do you prefer discounted seasonal prices? Please, contact us.

GDS CODES

AMADEUS: FGROMNAP

SABRE: FG45890

GALILEO: FG24995

WORLDSPAN: FG45190

GDS RATES

  • BAR – Best available rate
  • PRE-PAID RATE – Lowest rate
  • CORPORATE RATE

Availability request

To request information on room availability and send an inquiry fill out the form on the right, we will respond by sending you a quote as soon as possible.

Arrival date

Departure date

Room

N° Adults

N° Children (0-3 years)

N° Teens (4-12 years)

Name (required)

Email (required)

Services required TransferRoma PassGarage

Roberto Cioce

Manager

Domenico Nelli

Head Reception

Franco Quirinis

Head Concierge

Roberto Lombardi

Concierge

Fabio Gervasini

Concierge

Marta Perotti

Event Planner